Return Policy

All sales are final. No exchanges, refunds, or returns. We guarantee authenticity. If you have any questions regarding size, fit, style, condition, etc. you can email us at or call us at 615-256-3547


At FLIP, we are committed to ensuring all of our designer merchandise is 100% authentic. We have a zerotolerance policy for counterfeit items. All of our merchandise is pre-screened and examined in detail in order to guarantee authenticity. In the event the authenticity of an item is disputed, we take additional steps with specific merchandise experts to further examine the item. In the rare event a piece may prove not to be genuine, a full refund will be made to the buyer.  We also like to say we have been in business for 8 years and have established a reputation of high integrity.