If an item is available both online and in our storefront, it is available on a first come basis. So, if the item is purchased simultaneously online and in the store, the online item will be deemed no longer available for purchase, and your account will be credited.
We are a consignment business, and we go out of our way to ensure we describe each item's true condition. Please keep in mind that we sell gently used items and that slight imperfections may exist. Should you have question regarding an item, please contact us prior to purchasing. When you buy our merchandise, you agree to buy it as is.
Please take the time to inspect all photographs and descriptions given prior to ordering. This will help avoid any confusion. Be sure to note its dimensions and size, as well as its overall condition. Remember designer sizes can be inconsistent so please be sure of your size in each designer's line.
Items are authenticated using various methods including the services of Authenticate First.
FLIP knows that the confidentiality of the information that you may supply when making a purchase from FLIP is of special concern. FLIP is therefore committed to safeguarding this information. We will not share this personally identifiable information with any third party without your prior consent, except where necessary to fulfill your order or maintain our FLIP Web site.
However, to help provide you with the best possible shopping experience, we may provide our strategic partners, vendors and advertisers with aggregated, non-personally identifiable information about those who have purchased items through FLIP.
Please also note that if, at any time, FLIP is required by law or by another legal process to release customer information, we must cooperate fully. We also reserve the right to share information with legal authorities and other companies for the purpose of fraud protection and credit risk reduction.
Any changes to this policy will be posted here. Your continued use of the site following the posting of changes to these terms indicates your consent to and acceptance of the revised policy. Of course, personal information gathered about you will always be treated in accordance with the policy in effect when it was gathered, even if we later change that policy.